Learn more about free job search tools, learning opportunities, and exclusive member events.

Discover CareerCircle

Access resources to advance your job search and career growth.

Tools & Training

Explore a wide range of job opportunities that match your skills and career goals.

Search Jobs

Create a professional resume that captures the attention of top employers with our easy-to-use tool.

Resume Builder

Prepare for your next interview with our expert tips and strategies.

Interview Prep

Discover in-depth profiles of leading employers to find your ideal workplace.

Search Companies

Develop in-demand skills with curated courses for today’s job market.

Courses

Access career resources and job postings anytime, anywhere with our app.

Mobile App

Source skilled, diverse talent and build your team.

Talent Acquisition

Access skilled, diverse talent ready to excel via our AI-driven platform, virtual events, and recruitment services.

CareerCircle TalentConnect

Transform your workforce and hiring practices with targeted DEI and disability inclusion trainings.

InclusiveU

Broaden your talent pool with dedicated support for professionals with disabilities.

Getting Hired Powered by CareerCircle

Mission aligned solutions supporting Non-Profit Organizations, Educational Institutions, and Local Workforce Development Boards.

Upskilling & Job Advocacy

Upskilling solutions designed to empower members with in-demand skills training and ongoing support for successful certificate completion.

CareerReady

Job advocacy solutions to connect job seekers to inclusive employers through dedicated recruiting support.

CareerAdvocacy

Learn how we connect underserved communities with careers and build skilled, diverse talent pipelines.

About CareerCircle

Discover answers to common questions and gain insights into our goals and services.

Reach out to us for inquiries, support, or to learn more about our mission and services.

Contact

Explore our blog for latest news and trends for job seekers and employers.

Blog

Access our virtual career fairs, job seeker workshops, and employer focused webinars.

Events

Discover real-life success stories of how we’re transforming lives and building skilled, diverse talent pipelines.

Case Studies

Get the latest news and updates on our mission, partnerships, and community impact.

Press Room

You've invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you'll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health -from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team- delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: <ul><li>Patient Safety</li><li>Pharmacy Professional Practice</li><li>Regulatory Requirements</li><li>Quality Assurance</li><li>Customer Service</li><li>Inventory Management</li><li>Workflow Management excluding final prescription verification</li></ul> Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: <ul><li>Lead with Heart - display empathy and compassion for your patients, customers, caregivers, and colleagues on your team</li><li>Seek new ways to grow, collaborate with others, and deliver better outcomes</li><li>Align others around our purpose to bring your heart to every moment of your health and gain support and commitment</li><li>Facilitate a team culture that promotes caring, energy, enthusiasm, and pride</li></ul> Education: <ul><li>Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy</li></ul> Required Qualifications: <ul><li>Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy</li><li>0-3 years relevant work experience</li><li>Must possess or be in process of obtaining valid intern and/or technician licensure as required</li><li>Strong communication and presentation skills</li><li>Complete all required training within state guidelines and required timeframe</li><li>Ability to:<ul><li>Have regular and predictable attendance, including nights and weekends</li><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Reach overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Precision control: able to adjust machines to exact positions</li><li>Stoop to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Able to orally communicate information and instructions to colleagues and customers</li><li>Occasional lifting of up to 20 lbs; exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects</li></ul></li></ul> Ability To: <ul><li>Have regular and predictable attendance, including nights and weekends</li><li>Complete any additional tasks as directed by supervisor or manager</li><li>Complete all required training and obtain required licensure (if applicable) within state guidelines</li></ul> Preferred Qualifications: <ul><li>Immunization eligibility</li><li>Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)</li><li>Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function</li></ul> Pay Range The typical pay range for this role is: $18.00 - $18.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

public

Pharmacy Intern

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul> Education High School diploma or equivalent preferred but not required. </li></ul> Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Shift Supervisor Trainee

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Pay Range The typical pay range for this role is: $16.00 - $27.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Pharmacy Technician

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews</li></ul> 2. Customer Service <ul><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)</li><li>Maintain customer/patient confidentiality</li></ul> 3. Merchandise/Presentation <ul><li>Price merchandise</li><li>Stock shelves</li><li>Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise</li><li>Support the planning, execute the display and maintenance of off-shelf merchandise</li></ul> Required Qualifications <ul><li>Deductive reasoning ability, analytical skills and computer skills.</li><li>Advanced communication skills, supervision, and influencing skills</li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul> Preferred Qualifications <ul><li> Experience as a retail supervisor </li></ul> Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $0.00 - $0.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Operations Supervisor

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: <ul><li>Overall store management, supervision, and policy implementation</li><li>Sales and inventory management</li><li>Employee staffing, training, and development</li><li>Financial management</li><li>Customer service leadership</li></ul> Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications <ul><li>Deductive reasoning ability, advanced analytical skills and computer skills.</li><li>Advanced communication skills, leadership, supervision, and influencing skill</li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul> Preferred Qualifications <ul><li>Experience as a retail manager or supervisor</li></ul> Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $17.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Operations Manager

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul> Education High School diploma or equivalent preferred but not required. </li></ul> Pay Range The typical pay range for this role is: $0.00 - $0.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. This job is eligible for same day offers as part of our Direct Hire program. The following scheduling availability is required for this role: <ul><li> Sunday : None </li></ul> <ul><li> Monday : Between 8am - 6pm </li></ul> <ul><li> Tuesday : Between 8am - 6pm </li></ul> <ul><li> Wednesday : Between 8am - 6pm </li></ul> <ul><li> Thursday : Between 8am - 6pm </li></ul> <ul><li> Friday : Between 8am - 6pm </li></ul> <ul><li> Saturday : Between 9am - 2pm </li></ul> Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration, Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification <ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted </li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately </li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times </li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription </li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication </li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts </li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul> Preferred Qualifications <ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul> Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $16.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. This job is eligible for same day offers as part of our Direct Hire program. The following scheduling availability is required for this role: <ul><li> Sunday : Between 10am - 6pm </li></ul> <ul><li> Monday : </li></ul> <ul><li> Tuesday : Between 2pm - 9pm </li></ul> <ul><li> Wednesday : Between 2pm - 9pm </li></ul> <ul><li> Thursday : Between 2pm - 9pm </li></ul> <ul><li> Friday : Between 2pm - 9pm </li></ul> <ul><li> Saturday : Between 9am - 6pm </li></ul> Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Pay Range The typical pay range for this role is: $16.00 - $16.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. This job is eligible for same day offers as part of our Direct Hire program. The following scheduling availability is required for this role: <ul><li> Sunday : Between 10am - 6pm </li></ul> <ul><li> Monday : Between 2pm - 8pm </li></ul> <ul><li> Tuesday : Between 2pm - 8pm </li></ul> <ul><li> Wednesday : Between 2pm - 8pm </li></ul> <ul><li> Thursday : Between 2pm - 8pm </li></ul> <ul><li> Friday : Between 2pm - 8pm </li></ul> <ul><li> Saturday : Between 9am - 6pm </li></ul> Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Pay Range The typical pay range for this role is: $16.00 - $16.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul> Education High School diploma or equivalent preferred but not required. </li></ul> Pay Range The typical pay range for this role is: $16.00 - $26.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management <ul><li>Work effectively with store management and store crews</li></ul> <ul><li>Supervise the store's crew through assigning, directing and following up of all</li></ul> activities <ul><li>Effectively communicate information both to and from store management and crews</li></ul> 2. Customer Service <ul><li>Assist customers with their questions, problems and complaints</li></ul> <ul><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li></ul> <ul><li>Handle all customer relations issues in accordance with company policy</li></ul> and promote a positive shopping experience for all CVS customers Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) <ul><li>Maintain customer/patient confidentiality</li></ul> 3. Merchandise/Presentation <ul><li>Price merchandise</li></ul> <ul><li>Stock shelves</li></ul> <ul><li>Support the planning, execute the displays, sign and inventory of weekly,</li></ul> promotional, and seasonal merchandise <ul><li>Support the planning, execute the display and maintenance of off-shelf merchandise</li></ul> Required Qualifications <ul><li>Deductive reasoning ability, analytical skills and computer skills.</li><li>Advanced communication skills, supervision, and influencing skills</li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul> Preferred Qualifications <ul><li> Experience as a retail supervisor </li></ul> Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $26.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification <ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted </li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately </li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times </li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription </li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication </li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts </li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul> Preferred Qualifications <ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul> Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $27.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health</li><li>Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li><li>Monitoring and managing vaccine supplies</li></ul> Required Qualifications: <ul><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure and national certification requirements vary by state</li></ul> Essential Functions: <ul><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>1-3 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Pay Range The typical pay range for this role is: $16.00 - $25.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Lead Technicians (Lead Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Lead Technician, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store. Lead Technicians use and build upon the skills and responsibilities of the Pharmacy Technician/Inventory Specialist, acting as a role model, mentor, and guide to the pharmacy team while supporting the Pharmacy Manager and all Pharmacist(s). As an individual contributor and participant-leader, Lead Technicians assist in ensuring that pharmacy operations run smoothly; patients' prescriptions are filled promptly, safely, and accurately; and that the team provides caring service that exceeds patient expectations. Lead Technicians champion and coach consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the pharmacy team. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. The Lead Technician is responsible for adhering to and championing safe and effective operations of the pharmacy, including but not limited to: <ul><li>Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health</li><li>Following, and coaching the pharmacy team to follow, pharmacy workflow and procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment</li><li>Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems</li><li>Assisting the Pharmacist-on-duty with managing day-to-day activities and delegated administrative tasks, which may include pharmacy scheduling and review of the Digital Workstation Assignment Board, daily/weekly communications, and daily/weekly reporting</li><li>Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices; providing pharmacy team performance feedback to the Pharmacy Manager, as needed, to contribute to their growth and development</li><li>Overseeing and/or completing inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries, helping to prepare for and participating in annual physical inventories, and completing cycle counts, returns-to-stocks, waiting bin inventories, etc., acting as back-up and providing mentoring and coaching to the Inventory Specialist where applicable</li><li>Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand leadership competencies, alongside clinical and technical knowledge, to better assist patients</li><li>Serving as a trusted source of truth to the pharmacy team, using judgement to escalate issues and referring colleagues to the appropriate support channel, as needed (e.g., Pharmacy Manager, Asset Protection, Colleague Relations, Ethics Line, etc.)</li><li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business</li><li>Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security</li><li>Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification</li></ul> Where permissible, the Lead Technician may also support immunizations, which includes the following responsibilities: <ul><li>Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines</li><li>Educating the pharmacy team on the benefits of becoming a certified immunizer and delivering immunizations to patients</li><li>Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions</li><li>Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements</li><li>Reviewing and collecting patient information; tracking and documenting for each applicable patient</li></ul> Required Qualifications: <ul><li>1+ years of experience as a Pharmacy Technician</li><li>Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification<ul><li>If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age as allowed by state employment laws</li><li>If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, as defined by the state, or be actively enrolled in high school or high school equivalency program</li></ul></li><li>State-level licensure requirements vary by state</li></ul> Essential Functions: <ul><li>Ability to work 30 hours or greater per week</li><li>Regular and predictable attendance, including nights and weekends</li><li>Ability to complete required training within designated timeframe</li><li>Attention and Focus:<ul><li>Ability to concentrate on a task over a period of time</li><li>Ability to pivot quickly from one task to another to meet patient and business needs</li><li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li></ul></li><li>Customer Service and Team Orientation:<ul><li>Actively look for ways to help people, and do so in a friendly manner</li><li>Notice and understand patients' reactions, and respond appropriately</li></ul></li><li>Communication Skills:<ul><li>Use and understand verbal and written communication to interact with patients and colleagues</li><li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Provide clear and actionable direction, coaching and feedback to pharmacy team members</li></ul></li><li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul></li><li>Problem Resolution:<ul><li>Recognize challenging patient or colleague interactions and choose the best course of action when faced with multiple options</li></ul></li><li>Physical Demands:<ul><li>Be mobile and remain upright for extended periods of time</li><li>Lift, scan, and bag items</li><li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li><li>Move fingers repetitively, picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li><li>Control precision; quickly adjust machines to exact positions</li><li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li><li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasionally lift up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li><li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li><li>Have the ability to receive detailed information through oral communication</li></ul></li><li>Team Management and Leadership<ul><li>Lead by example and set a positive tone for the team</li><li>Delegate tasks, empower team members, and foster a collaborative work environment</li><li>Motivate and inspire team members to adhere to standards and achieve high performance</li><li>Apply problem-solving skills to address challenges and find innovative solutions</li><li>Adaptability and accountability to navigate changing circumstances and take ownership</li><li>Coach, reinforce, encourage, and provide feedback to pharmacy team members</li></ul></li><li>Any additional tasks as directed by Supervisor or Manager</li></ul> Preferred Qualifications: <ul><li>National Certification</li><li>3-5 years previous experience as a Pharmacy Technician</li><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience in the Inventory Specialist role</li><li>Ability to work in the home store, and across the market in other locations, to meet business needs</li></ul> Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability. CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com Pay Range The typical pay range for this role is: $17.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | CVS Health We anticipate the application window for this opening will close on: 04/08/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.