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Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our San Antonio, TX branch. The Warehouse Associate is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead/Supervisor.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge & Skills:<ul> <li>Ability to successfully process (ex. Loading and Unloading) products</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse</li> <li>Must be eligible to be forklift certified in house within 30 days by passing the Prove It and Driving Test</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to understand and follow work instructions, policies and procedures</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Ability to work in warehouse that is not climate controlled</li> </ul>Experience:<ul> <li>1 plus years of warehouse / logistics experience</li> </ul> <ul> <li>1 plus years industrial forklift experience strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED</li> <li>Forklift training/certification preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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Warehouse Associate

The Buyer is responsible for acquiring materials, supplies, services and placing purchase orders for goods that have standard costs and quoted discounts already in place. Reviews requisitions and proposals from vendors to negotiate contracts. Reviews opportunities for new supply sources and suitability of materials offered. Retains records pertaining to cost, delivery, performance, and inventory levels. The Buyer is a strong team player, results oriented, has a dedication to excellence and a sense of urgency to achieve business objectives. Position Responsibilities may include; <ul> <li>TacticalStrategic Commodityresponsibilitiesmultiple production locations </li> <li>Supplier Development </li> <li>Directing staff in certain purchasing activities </li> <li>Quality initiatives (DPPM, CAN's, SO's, FAI's, Line Rejects) </li> <li>Delivery/Inventory management (SOT, DOT, DOS, Inventory goals, Long lead-time supplier programs, obsolescence). </li> <li>Cost (PO's, AP issues, Supplier reduction, savings initiatives). </li> <li>General supplier maintenance (system and file data accuracy maintained). </li> <li>Engineering/Program changes. </li> <li>Limited Travel, SPI Meetings </li> <li>Use computers to organize and locate inventory, and operate spreadsheet and word processing software. </li> <li>Negotiate prices, discount terms and transportation arrangements for merchandise. </li> <li>Manage the department for which they buy. </li> <li>Confer with sales and purchasing personnel to obtain information about customer needs and preferences. </li> <li>Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors. </li> <li>Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed. </li> <li>Set or recommend mark-up rates, mark-down rates, and selling prices for merchandise. </li> <li>Authorize payment of invoices or return of merchandise. </li> <li>Interview and work closely with vendors to obtain and develop desired products. </li> <li>Conduct staff meetings with sales personnel to introduce new merchandise. </li> <li>Recommend and/or support implementation of buying strategies that promote cost effective purchasing decisions, which supports increased speed to market requirements. </li> <li>Exposure to all facets of the purchasing process, commodities materials, components, tooling, and capital equipment used in the manufacturing and assembly of SRG Products. </li> <li>Manage new supplier development to ensure supply base can meet finished goods requirements through market and company research. </li> <li>Manage sourcing process including: preparation and issuance of the Request for Quotation, vendor communications and progress tracking throughout duration of the quoting process, negotiation of commercial items and purchasing terms & conditions, and finally preparation of quote summary/evaluation documents. </li> <li>Conduct in-depth supplier pricing analysis to ensure competitive pricing is being achieved sources. </li> <li>Assist in the development and maintenance of purchasing standards and procedures. </li> <li>Manage, and evaluate supplier performance metrics and project timing. </li> <li>Ensure that all purchasing activities are managed within budget, while maintaining the highest level of ethics. </li> <li>Manage commercial correspondence related to suppliers including the issuance of contracts and purchase orders. </li> <li>Identify and develop areas for continuous improvement and negotiate cost reduction agreement. </li> <li>Develop strategic plans and objectives and collaborate with other departments and personnel to maximize program profitability of current and future business. </li> <li>Participate in additional projects/activities as needed. </li> </ul>Nature & Scope:<ul> <li>Applies practical knowledge of job area typically obtained through advanced education and work experience </li> <li>Encouraged to seek continuous improvements </li> <li>Performs a range of mainly straightforward assignments </li> <li>Works independently with general supervision </li> <li>Problems faced are difficult but not typically complex </li> </ul>Knowledge & Skills:<ul> <li>Experience in both foreign and domestic sourcing with logical and strong negotiating skills </li> <li>Good working knowledge of MRP </li> <li>Vendor partnering, including supplier certification and development processes andlead -time reduction </li> <li>Experience with quality programs and processes </li> <li>Familiarity with EDI implementation and supplier scheduling is a plus </li> <li>Effective communication and negotiation skills taking into account the Global nature of today's market and supply base </li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees </li> <li>Effective organizational and time management skills; ability to prioritize and manage multiple tasks successfully </li> <li>Must be able to interact with personnel in manufacturing (factory) settings </li> <li>Interaction with all aspects ofa business (Engineering, Quality, Materials, Logistics, and Sales & Marketing) </li> <li>Well-honed analytical and deductive reasoning skills and strong quantitative and mathematical abilities </li> <li>Managing of multiple suppliers with over 100 part numbers, must be able to quantify this complexity </li> <li>Inventory and/or quality management training /certification (i.e. APICS, Six Sigma, Audit, etc.) </li> </ul>Competency; Experience:<ul> <li>2 plus years of experience in a high volume environment - High volume/low cost purchasing </li> </ul> <ul> <li>Experience in a manufacturing environment & with MRP </li> </ul>Education/Certification:<ul> <li>Bachelor's degree in Materials Management, Business, Supply Chain, or related field </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. Domestic / Foreign travel may be involved - estimated 15%. </li> </ul>Reports To: <ul> <li>Manager, Commodity </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Pay Range: $55,070.00-$66,675.00

Buyer

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Branch Manager position for our branch operations group located at our Houston, TX branch. The Branch Manager oversees the branch's operations and staff with accountability for sales (<$5 million), customer service, profitability, productivity, and loss prevention. Leads branch operations team (3-6 people) to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, and safety and recordkeeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports to identify areas of waste. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos.</li> <li>Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations.</li> <li>Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM.</li> <li>Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner.</li> <li>Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. </li> <li>Develop plans for increased branch profitability/productivity and drive continuous improvement processes.</li> <li>Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing and follow up quickly on rejections.</li> <li>Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.</li> <li>Stay current with cycle counts and keep dead stock at a minimum.</li> <li>Maintain ample levels of inventory to meet delivery and service expectations of all branch customers.</li> <li>Review P&L; hold safety meetings, security reports and maintain facility.</li> <li>Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately.</li> <li>Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.</li> <li>Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner.</li> <li>Maintain a 93%, or higher, audit score</li> <li>Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment,</li> <li>Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.</li> <li>May work outside regular working hours in case of emergencies within the branch as required.</li> <li>Participate in additional activities as requested.</li> </ul>Nature and Scope:<ul> <li>Ensures work is aligned with the ROM's expectations, goals, and vision </li> <li>Accountable for implementation of policies, processes, and procedures for short-term results</li> <li>Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director</li> <li>Works on difficult to moderately complex issues and projects </li> <li>Provides guidance and training to subordinates</li> <li>Has authority to hire, recommend pay, establish performance and recommend for termination</li> <li>Level of signing authority established by company policy/guidelines</li> </ul>Knowledge & Skills:<ul> <li>Knowledge of warehouse/inventory management and material handling equipment such as forklifts</li> <li>P&L understanding</li> <li>HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts</li> <li>Proven customer service experience with high level of customer satisfaction</li> <li>Proven leadership, coaching/mentoring and team-oriented mindset along with effective delegation of duties.</li> <li>Effective verbal and written communication skills and interpersonal skills</li> <li>Strong organizational and time management skills</li> <li>High level of attention to detail and compliance and results driven.</li> <li>Excellent problem-solving skills, with ability to apply sound judgment</li> <li>Ability to build and maintain positive relationships with customers, vendors, and employees</li> <li>Experience leading a team of employees towards a common goal</li> <li>Ability to apply good judgement and decision-making skills including strong work ethics and integrity.</li> <li>Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint)</li> <li>Working knowledge of CRM & Mincron or similar applications is preferred.</li> </ul>Experience:<ul> <li>1 year in a leadership/supervisory role</li> <li>Experience in HVAC wholesale industry strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED equivalent.</li> <li>College degree strongly preferred.</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager

The Command Center Dispatcher plays a crucial role in ensuring the timely, efficient and effective management of service calls and Fiix portal service requests, supporting technicians, and production by maintaining high levels of customer satisfaction. This will include an understanding of crucial Processes, Standards and Systems within the maintenance department. This position will require learning about plant equipment/sub-equipment assets in a basic capacity to ensure proper skill trade designation and work order assignment. The individual selected also must have strong communication skills to work with Skilled Trades and Management daily. Candidate must be detail oriented. Position Responsibilities: May include but not limited too. &bull; Strong communication skills with basic understanding of service requests. &bull; Learn about the equipment/sub-equipment in service areas at a basic level to understand service request. &bull; Answer incoming calls and Fiix Service Portal requests from customers needing maintenance or repair services. &bull; Collect detailed information about the issue, including the type of equipment, symptoms, and urgency. &bull; Assign service calls to technician user group based on their availability, skills, and proximity to the job site. &bull; Prioritize service calls based on urgency, customer needs, and technician workload. &bull; Coordinate schedules to optimize efficiency and minimize travel time. &bull; Provide technicians with detailed information about each service call. &bull; Use radio, phone, or digital communication tools to relay updates and receive feedback from technicians. &bull; Adjust assignments in real-time to accommodate emergencies or changing priorities. &bull; Coordinate with inventory specialists for emergency spare parts needs. &bull; Monitor the progress of service calls and update as needed. Monitor digital displays. &bull; Keep customers informed about delays, changes in schedule, or additional service requirements. &bull; Maintaining detailed logs of all service calls, including times, locations, technician assignments, and outcomes. &bull; Collect, analyze, and prepare data for progress reports to Management. &bull; Train new personnel on dispatch systems and protocols specific to the maintenance department. &bull; Support development of, and the adherence to set standards and processes. &bull; Maintain CMMS system Work Order Records, User Profile Records, Part Records, Asset Records, &bull; Constant continuous improvement for all area activity's, including the understanding and implementation of 6S within areas of assignment and adherence to all plant policies and safety protocols. &bull; Perform additional duties that may be assigned. Nature & Scope: &bull; Works within well-defined instructions &bull; Uses established procedures and works under supervision to perform assigned tasks &bull; Takes direction and Quick learner Knowledge & Skills: &bull; Knowledge of computer systems within warehouse including MS Outlook and database applications &bull; Ability to safely and efficiently operate a forklift including additional tools for the loading, transferring of products &bull; Working knowledge of warehouse operations including safety protocols &bull; Effective verbal and written communication skills and ability to read and interpret work instructions, customer orders, including product names and numbers &bull; High level of attention to detail and accuracy &bull; Ability to work as a team and motivate others &bull; Effective organizational skills and time management skills including ability to prioritize and multi-task. &bull; Ability to establish positive working relationships with internal and external customers and employees. &bull; Ability to handle high volume customer traffic through phone, walk-ins and e-mail. &bull; Ability to use good judgement and strong work ethics and integrity on the job. &bull; Ability to understand and follow procedures, work instructions and company policies &bull; Knowledge of HVAC equipment / products is preferred Experience: &bull; Dispatch experience is a plus and Manufacturing environment experience preferred. Education/Certification: &bull; High school diploma or GED equivalent. People Management: &bull; No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations. Reports to: &bull; Maintenance Manager The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Dispatcher

The Salesforce Architect provides technical leadership and architectural guidance for Salesforce solutions within the organization. In addition, they will also be responsible for guiding the design and implementation of Salesforce solutions that meet business requirements while ensuring alignment with enterprise architecture. The Senior Salesforce Architect is responsible for ensuring that Salesforce implementations align with the overall enterprise architecture and business strategy. The individual will collaborate with cross-functional teams, stakeholders, and partners to design and oversee the implementation of scalable and robust Salesforce solutions. Position Responsibilities May Include:<ul> <li>Strategic Leadership: Define and communicate a vision for the Salesforce platform in alignment with the company's overall IT and business strategy.</li> <li>Architectural Oversight: Lead the architectural design, development, and deployment of the Salesforce platform solutions. Ensure best practices are followed and architectural standards are adhered to.</li> <li>Strategic Planning: Define the strategy and vision for Salesforce solutions, ensuring alignment with broader business objectives and IT strategies.</li> <li>Solution Design: Lead the conceptualization, design, and delivery of Salesforce solutions, addressing complex business problems and technical challenges. Oversee the design of integrated solutions that may span multiple platforms and applications, ensuring inter-operability and scalability.</li> <li>Provides leadership and mentors a team of Salesforce architects, ensuring continuous skill development, workload balance, and overall team health.</li> <li>Leads efforts with defining project scope and timing.</li> <li>Collaboration: Work closely with business leaders, stakeholders, and IT teams to translate business requirements into Salesforce solutions. Conduct and lead regular meetings with Leadership on Salesforce status and related issues that need awareness or resolution.</li> <li>Stay Updated: Monitor Salesforce's evolving capabilities and trends in the ecosystem. Ensure the organization maximizes the value from updates and new features.</li> <li>Governance: Establish and enforce Salesforce architectural standards, guidelines, best practices, and approved patterns.</li> <li>Performance Tuning: Ensure solutions are optimized for performance and user experience.</li> <li>Integration: Leads the integration of Salesforce with other systems, ensuring seamless data flow and functionality.</li> <li>Documentation: Ensure that all architectural decisions, standards, and methodologies are properly documented.</li> <li>Risk Management: Identify potential technical risks and provide mitigation strategies.</li> <li>Vendor Management: Collaborate with third-party vendors and partners to ensure cohesive integration and alignment with architectural standards.</li> <li>Mentors and develops team members to prepare them for greater responsibility within the organization</li> <li>Perform other tasks as assigned</li> </ul>Nature & Scope:<ul> <li>Applies advanced knowledge of job area typically obtained through advanced education and work experience</li> <li>Manages projects and processes while working independently and with limited supervision</li> <li>Coaches and reviews the work of lower-level professionals</li> <li>Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions</li> </ul>Knowledge & Skills:<ul> <li>Deep understanding of the Salesforce platform, including its capabilities, limitations, and integration patterns.</li> <li>Strong working knowledge with MS Office - Excel, Outlook, Word, & PowerPoint</li> <li>Excellent leadership skills - ability to develop, delegate, engage, mentor and performance management</li> <li>Exceptional negotiation and relationship management skills</li> <li>Excellent interpersonal, verbal, written, and presentation skills</li> <li>Proven ability to develop and manage critical relationships</li> <li>Ability to influence and collaborate with teams and individuals</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job</li> <li>Strong analytical, problem-solving, and decision-making skills.</li> <li>Excellent interpersonal and communication skills.</li> <li>Knowledge of other enterprise IT systems, middleware, and database technologies.</li> <li>Experience with Agile and DevOps methodologies.</li> </ul>Experience:<ul> <li>Proven experience in a leadership role related to Salesforce or other CRM platform architecture.</li> <li>15+ Years of experience in the Salesforce ecosystem is preferred, with 7 years of management experience</li> <li>3+ years of experience leading and developing team</li> <li>Deep understanding of Salesforce architecture, design patterns and best practices with extensive experience designing solutions, leading architectural discussions</li> <li>May hold advanced certifications such as Salesforce Certified Architect (CTA) or Salesforce Certified Domain Architect</li> </ul>Education/Certification:<ul> <li>Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>Salesforce Architect certifications (e.g., Application Architect, System Architect) are highly desired.</li> </ul>People Management: No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations &bull; Occasional travel may be required for meetings, trainings, or conferences. &bull; Potential for remote work Reports To: Director of IT and Director, Business Systems or Director, Platform Owner Salesforce The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Senior Salesforce Architect

The Data Analyst will execute the production, analysis, and dissemination of customer and operational metrics to key business stakeholders. You get a thrill out of turning data into actionable information to make a big impact across the organization. You enjoy breaking down the hairiest of problems and sharing your insights with key stakeholders across the organization, and recommending sound business decisions based on insights from the underlying data- your analysis is that good. Although data is important, you always keep the customer front of mind and enjoy optimizing the customer experience, which translates to creating long-term business value. Lastly, you're ready to join a fast and flat organization where much is expected of you because you have what it takes to influence real change. You'll enjoy the journey just as much as the outcome, and your positive demeanor will influence others along the way to do the same. May include: <ul> <li>Deeply understand our organization's data structure and look for ways to improve it to enhance our ability to perform robust data analysis. </li> <li>Deeply understand all sources of data across the enterprise, link to data strategy, and continually evolve the ability to measure and track key data points to enable data-driven decisions </li> <li>Evaluate the effectiveness and financial impact of marketing programs and promotional activities. </li> <li>Collect and provide quantitative and qualitative information to measure the effectiveness of marketing activities and answer strategic business questions </li> <li>Track performance and create KPIs of targeted programs offered to customers to help drive better results </li> <li>Gather and analyze the external market and economic data to better understand correlations to industry and business activity and provide regular insights </li> <li>Utilize BI solutions to improve the timeliness of data and better visibility to decision-makers to help them monitor, measure, or predict how the company is performing </li> <li>Assist with maintenance and management of the Marketing SQL database. </li> <li>Perform marketing research & analysis to inform customer targeting & segmentation, and tracking of Customer Lifetime Value across the enterprise </li> <li>Enable Voice of Customer (VOC) data collection, tracking, and analysis to improve Customer Experience at all levels - end consumer (homeowner), contractor (dealer), and distributor </li> <li>Understand current and target Customer Experience and Customer Journey; create a dashboard to continually measure key metrics to understand gaps and areas that need further attention and investment </li> <li>Create new data sets when there is little or no data available, to inform marketing analysis </li> <li>Work hand-in-hand with Marketing, Sales, Operations, Finance, Logistics, and IT to identify new data sets and how those can be used to bring value to the market and company; engaged third-party vendors and customers as needed. </li> <li>Engage with third-party data providers to strengthen data models as needed </li> <li>Assist with internal assessments of workflow processes to identify inefficiencies, especially those where Marketing is involved, and propose more efficient processes and procedures </li> <li>Provide data and ad hoc analysis to support marketing managers as needed </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education. </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments. </li> <li>Work is closely supervised. </li> <li>Problems faced are not typically difficult or complex. </li> <li>Explains facts, policies, and practices related to the job area. </li> </ul>Knowledge & Skills:<ul> <li>Strong data storytelling ability - the ability to produce actionable information/insights, not just data crunching </li> <li>Ability to put results into context, considering the overall business goals and performance. </li> <li>Eager to make a big impact at a large company - you show up for work and get things done </li> <li>Comfortable with experimentation and testing of Minimum Viable Products to determine if proposed business models/solutions scale up </li> <li>Proficient in MS Office, especially Excel, and Access; ability to translate data insights into PowerPoint presentations </li> <li>Proficient with BI tools such as Tableau, DOMO, or Microsoft BI </li> <li>Experience with Qualtrics or other survey tools </li> <li>Understanding of relational databases with experience in SQL or R preferred </li> <li>Natural ability and desire to work on a team; goes the extra mile when needed </li> <li>Ability to work independently. </li> <li>Excellent communication skills, both verbally and written, capable of communicating with people of many different levels of an organization </li> <li>Great analytical skills with attention to detail </li> <li>Ability to grasp complex concepts and systems quickly. </li> <li>Ability to manage multiple projects and shift direction quickly. </li> <li>Intellectual curiosity and strong passion for using data to solve problems. </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Competencies: Experience: <ul> <li>0-3 years of work experience in a Marketing / BI Analyst role </li> <li>3-6 years of work experience in Data Analysis, strongly preferred </li> <li>Proven experience as a BI Analyst working with eCommerce, retail, marketing, and/or web development applications</li> <li>Experience solving complex business problems involving a heavy amount of analytics </li> <li>Digital Marketing-based experience preferred</li> <li>HVAC industry experience preferred but not required </li> </ul>Education/Certification <ul> <li>Bachelor's degree in Marketing / Business / Engineering / Statistics / Mathematics / Economics; or another related degree with a strong quantitative emphasis </li> <li>(Optional) Master's degree in Business Administration / Marketing </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Sr. Mgr., Strategic Analytics & Insights (i.e., Head of Strategic Analytics and Insights Dept.) </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Senior Data Analyst

Develops Control Systems algorithm, models and code for HVAC equipment for world's largest HVAC company based in Greater Houston, TX. This role will interact with advanced thermal and Mechanical Engineers, will understand key operating principles of electro-mechanical systems and will develop advanced and smart control mechanism. The role leads developing advanced controller models in Matlab and Simulink, using toolboxes like Stateflow, Simulink Coder, Control System toolbox. The role will be responsible for assisting with the design and development of control system requirements for various engineering projects. The engineer will be participating in the development of control system requirements, including functional requirements, performance specifications, and design constraints. The role will be responsible for design, modeling and development of control system requirements for various engineering projects, in thermal and fluids. The engineer will be participating in the development of control system requirements, including functional requirements, performance specifications, and design constraints. Also, the engineer will be collaborating with cross-functional teams, including mechanical and electrical engineers, to ensure control system requirements are integrated into the overall project design by creating of system-level design documents and other engineering deliverables. In addition, they will be responsible for conducting testing and validation of control system requirements, ensuring they meet all necessary specifications and standards and Assisting with the identification and resolution of any issues or risks related to control system requirements. They are responsible for maintaining documentation and tracking progress of control system requirements throughout the project lifecycle. To be successful in this role, they should have a degree in control system engineering or a related field, and experience with control systems or related technologies. You should also have strong analytical and problem-solving skills, excellent communication abilities, and a willingness to learn and work collaboratively with others Position Responsibilities May Include: Technical: <ul> <li>Develop system level requirement and verification plan for consumer appliances and Smart Home devices - Air Handler, Furnace, Thermostat, Smart Home devices, wired and wireless sensors, IoT Edge devices. </li> <li>Create controller model in Matlab and Simulink, using Stateflow and Control system toolbox. Familiarity with Simulink coder is highly desirable. </li> <li>Develop system and sub-system requirement, involving complex flow chart, state diagram to control electromechanical system.</li> <li>Ensure controls system requirements are captured, structured, and modeled</li> <li>Utilize an analytical approach for open and closed loop controls design using MATLAB/Simulink/Stateflow</li> <li>Developing Matlab/Python scripts to accommodate design decisions, proper configuration of Simulink models, integrate with development tools and enhance workflows</li> <li>Use standard model-based verification tools and infrastructure including model-in-the-loop, software-in-the-loop, and hardware-in-the-loop simulation to validate the control algorithms</li> <li>Follow standard procedures to automatically generate software control code from models for specific embedded platforms</li> <li>Develop System dFMEA and boundary diagrams. </li> <li>Develop test plan/strategy for bench and lab testing of firmware and hardware. </li> <li>Support and troubleshoot software bugs and issues in products in field. </li> <li>Analyze system requirements and translate them into system design specifications. </li> <li>Collaborate with hardware and software engineers to ensure seamless integration of system components. </li> <li>Develop and maintain system documentation, including system architecture documents, requirements documents, and test plans. </li> <li>Debug and troubleshoot system issues using tools such as oscilloscopes, logic analyzers, and debuggers. </li> <li>Develop and implement algorithms for system control and data processing. </li> <li>Develop and maintain system version control and release processes. </li> <li>Conduct system testing and verification to ensure adherence to design requirements and specifications. </li> <li>Participate in design reviews and provide technical expertise and recommendations. </li> <li>Ensure compliance with software and hardware development standards and guidelines. </li> <li>Conduct system performance testing and analysis to optimize system performance.</li> <li>Collaborate with the quality assurance team to ensure system compliance with regulatory standards. </li> <li>Develop and maintain system development tools, such as build scripts and continuous integration systems. </li> <li>Participate in product design and development meetings to provide system expertise and recommendations. </li> <li>Manage project timelines, budgets, and resources to ensure successful project completion. </li> <li>Conduct risk assessments and develop mitigation plans for potential system failures or vulnerabilities.</li> </ul> Other: <ul> <li>Interface well with other teams to perform root cause analysis and develop solutions to production problems. </li> <li>Develop standard documents for system architecture definition and V&V across the organization. </li> <li>Present and justify design decisions in design review meetings. </li> <li>Manage requirements are tasks in JIRA or similar tools </li> <li>Mentor and train junior engineers. </li> <li>Develop best practices training material for internal engineering training. </li> <li>Responsible for consult and advise cross-functional team to arrive at balanced, appropriate engineering solution. </li> <li>Support junior engineers in technical capacity. </li> <li>Responsible for maintaining documentation and tracking progress of control system requirements throughout the project lifecycle. </li> <li>Perform additional projects/duties to support ongoing business needs. </li> </ul>Nature & Scope:<ul> <li>Subject matter expert </li> <li>Has broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own function or discipline </li> <li>Proactively identifies and solves the most complex problems that impact the management and direction of the business </li> <li>Participates in the development of the product or business strategy </li> <li>Leads multidisciplinary projects or initiatives </li> </ul>Knowledge & Skills: Technical <ul> <li>Expert in Linear and Non-Linear controller design, Matlab, Simulink and Stateflow</li> <li>Expert in developing systems architecture and requirements for System-Vee, waterfall, and agile projects. </li> <li>Expertise in requirement management systems - Jazz/JIRA/JAMA etc. </li> <li>Ability to develop requirements and pseudo-code for Embedded C or C++ </li> <li>Expertise in developing requirement for sensors and actuators. </li> <li>Understanding of electro-mechanical system. </li> <li>JIRA, Git, Test Management Suites. </li> <li>Experience with requirements management and traceability. </li> <li>Familiarity with system engineering methodologies and standards. </li> <li>Ability to model system behavior and performance using simulation tools.</li> <li>Understanding of system architecture and design patterns. </li> <li>Knowledge of system development tools, such as modeling and simulation software. </li> <li>Experience with risk management and mitigation planning. </li> </ul>Process:<ul> <li>Software Project Management and Lifecycle. </li> <li>Requirement Management and V&V management. </li> <li>Test Automation </li> <li>Excellent communication and collaboration skills. </li> <li>Understanding of system-level performance optimization and resource management. </li> <li>Excellence in Microsoft office tools - including Advanced Excel, MS Project, PowerPoint, MS Word, Automation via VBA and Macro and SharePoint. </li> <li>Shall posses excellent communication, ability to explain complex technical contents, desire to work in diverse, cross-functional team and work towards common objective. </li> <li>Proven repeated experience with development and troubleshooting of firmware in embedded systems using C & C++. </li> </ul>Experience:<ul> <li>8 - 15+ years of post-baccalaureate relevant experience (Other experience level will also be considered for other positions)</li> <li>Evidence of career progression </li> <li>Demonstrated ability to deliver complex projects, with distributed, medium to large size project team </li> <li>Manage multi-year control system development projects </li> <li>Exposure to control systems and system engineering </li> </ul>Education/Certification:<ul> <li>Bachelors in computer, Mechanical or Electrical Engineering, with control system focus required. </li> <li>Master's or PhD preferred </li> <li>Professional Engineer Designation (PE Certification) preferred </li> <li>People Management: No </li> </ul>Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Minimal Traveling requirement of up to 10% </li> </ul>Reports To: Manager, Control System Engr. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Sr. Principal Engineer Model Based Design & Control Algorithm

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Local Delivery Driver position for our branch operations group located at our Jonesboro, AR branch. The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties. They must possess high quality customer service skills as well. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Follow good housekeeping and safety practices </li> <li> Heavy lifting required </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional duties as needed </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> Minimum 21 years old </li> <li> Possesses a valid driver's license in the state of employment </li> <li> Has a working knowledge of commercial truck mechanics </li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li> Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li> DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> <li> Valid driving license with excellent driving record </li> <li> Must pass DOT standards </li> <li> Excellent customer service skills </li> <li> Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Be timely to work and conscientious of his/her time </li> <li> Ability to operate a forklift </li> </ul>Experience:<ul> <li> 3+ yrs. driving a commercial vehicle </li> <li> Current Valid Driver License </li> </ul>Education:<ul> <li>High School diploma or GED</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Local Delivery Driver (Box Truck)

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Warehouse Associate position for our branch operations group located at our Shreveport, LA branch. The Warehouse Associate is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of COD products and services. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required </li> </ul>Nature and Scope:<ul> <li>Takes direction from lead/Supervisor.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge & Skills:<ul> <li>Ability to successfully process (ex. Loading and Unloading) products</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse</li> <li>Must be eligible to be forklift certified in house within 30 days by passing the Prove It and Driving Test</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Ability to understand and follow work instructions, policies and procedures</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Ability to work in warehouse that is not climate controlled</li> </ul>Experience:<ul> <li>1 plus years of warehouse / logistics experience</li> </ul> <ul> <li>1 plus years industrial forklift experience strongly preferred</li> </ul>Education:<ul> <li>High School diploma or GED</li> <li>Forklift training/certification preferred</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Warehouse Associate is responsible for off-loading, putting-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers . The warehouse associate is accountable for the movement of all materials within the warehouse and overall appearance while ensuring to meeting all safety protocols. Position Responsibilities may include; <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks </li> <li>Ensure all items are received per procedure and stocked in assigned locations </li> <li>Maintain Inventory and Prepare Cycle Counts </li> <li>Complete Will Calls </li> <li>Responsible for timely and accurate completion of paperwork and transaction entries </li> <li>Proper PPE and uniform must be always worn during each shift </li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately. </li> <li>Assist Customers and CSRs as needed </li> <li>Follow standard operating procedures, established work processes and Company policies </li> <li>Perform additional tasks as required </li> </ul>Nature & Scope: <ul> <li>Possesses a broad theoretical job knowledge</li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> </ul> <ul> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li>Ability to successfully process (ex. Loading and Unloading) products </li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li>Ability to pass Prove It and driving test </li> <li>Must be eligible to be forklift certified in house within 30 days </li> <li>Effective verbal and written communication skills </li> <li>High level of attention to detail and surroundings </li> <li>Ability to understand and follow work instructions, policies, and procedures </li> </ul> <ul> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li>Ability to work in warehouse that is not climate controlled </li> </ul>Competency:<ul> <li>1 plus years industrial forklift experience strongly preferred. </li> </ul>Experience:<ul> <li>1 plus years of warehouse experience </li> <li>Education/Certification </li> <li>High School diploma or GED </li> <li>Must have Valid driver's license </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>Warehouse Manager </li> </ul>Payrate: $18.50 to $20.13/hr The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

<ul> <li> Extract data and generate reports that assist in performance tracking and decision-making </li> <li> Data validation, cleansing, profiling, baseline development & defining scenarios to model </li> <li> Calculate labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. </li> <li> Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions </li> <li> Develop optimizations scenarios and strategies that are aligned with objectives </li> <li> Analyze logistics operations and build decision support systems </li> </ul> Conduct research as needed to respond to customer requests <ul> <li> Provide suggestions and implement plans to improve business processes </li> <li> Identify value-creation opportunities for the company </li> <li> Develop and implement solutions (both simple solutions using existing technology and infrastructure as well as complex solutions using the latest technologies such as RFID, self-configuring wireless meshes, sophisticated optimization algorithms, etc. </li> <li> Participate in additional projects/activities to support ongoing business needs </li> </ul> Nature & Scope: <ul> <li> Receives objectives from the supervisor, consisting of work assignments, goals desired, and recommends sources of information that may assist in task completion </li> </ul> <ul> <li> Experience or specialization within supply chain / operations research </li> <li> Ability to use design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks </li> <li> Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred) </li> <li> Strong working knowledge of MS Office - Outlook, Word, Excel, PowerPoint - Access a plus and various database applications </li> <li> Data organization and purification skills </li> <li> High level of attention to detail, accuracy and compliance oriented </li> <li> Strong analytical, quantitative and creative problem solving skills </li> <li> Strong written and verbal communication skills and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood </li> <li> Effective organizational and time management skills </li> <li> Priority setting - capable of managing multiple inputs and directions to deliver the desired results </li> <li> Solid collaboration abilities; professional and diplomatic team builder </li> <li> Results orientated, dedication to excellence and sense of urgency to achieve business objectives </li> <li> Ability to apply good judgement and decision making skills and strong work ethics and integrity on the job </li> <li> Ability to work independently on multiple tasks and projects, with various teams including engineers and supply chain personnel </li> </ul> Experience: <ul> <li> 0 - 2 years preferably within a large volume durable consumer goods industry </li> </ul> Education: <ul> <li> Bachelor's degree in Engineering, Business, Supply Chain Management or Industrial Engineering </li> </ul> <ul> <li> Physical Requirements/Work Environment: </li> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

ENGINEER LOG SOLUTIONS 1

May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks.</li> <li>Ensure all items are received per procedure and stocked in assigned locations.</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift.</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed.</li> <li>Follow standard operating procedures, established work processes and Company policies.</li> </ul> <ul> <li>Perform additional tasks as required.</li> </ul>Nature and Scope<ul> <li>Takes direction from lead/Supervisor.</li> </ul> <ul> <li>Works within well-defined instructions.</li> <li>Works within knowledge</li> </ul>Knowledge and Skills<ul> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Ability to successfully process (ex. Loading and Unloading) products.</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse.</li> <li>Ability to pass Prove It and driving test.</li> <li>Must be eligible to be forklift certified in house within 30 days.</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Ability to understand and follow work instructions, policies and procedures.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers.</li> <li>Ability to work in a warehouse that is not climate controlled.</li> </ul>Experience<ul> <li>1 plus years of warehouse experience</li> <li>1 plus years industrial forklift experience strongly preferred.</li> </ul>Education<ul> <li>High School diploma or GED</li> <li>Must have Valid driver's license.</li> </ul>Pay Range:<ul> <li>$19.50 - $20.13</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

May include:<ul> <li>Load, unload, and deliver products to customer sites within designated time frames safely using the most efficient routes possible.</li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc.</li> <li>Safely load and properly block, brace, and secure the cargo.</li> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s).</li> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer.</li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures.</li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers.</li> <li>Notify the manager immediately of any accidents, damage, violations, and areas of concerns to implement corrective measures and/or actions.</li> <li>Always follow good housekeeping and safety practices.</li> <li>Act as the warehouse and/or front counter back up as needed.</li> <li>Perform additional duties as needed.</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge and Skills:<ul> <li>Safe driving skills: proven abilities to safely operate a flat bed or box truck.</li> <li>Must meet and pass DOT standards.</li> <li>Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date.</li> <li>Ability to safely operate a forklift as needed.</li> <li>Ability to safely load/transfer product in to designated locations in a timely manner without causing damage.</li> <li>High level of attention to detail and surroundings</li> <li>Ability to follow all policies and established practices for branch, driving and warehouse operations.</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> <li>Must be compliant and results oriented.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers.</li> <li>Effective verbal and written communication skills</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed.</li> <li>Must be reliable and dependable; and able to work assigned hours and days.</li> </ul>Experience:<ul> <li>3 plus consecutive years of driving a commercial vehicle.</li> <li>Current Valid Driver License with excellent driving record</li> <li>2 plus years of warehouse / logistics experience is a plus.</li> </ul>Education:<ul> <li>High school diploma or equivalent (for example GED)</li> <li>Previous training on operating forklifts and delivery trucks is highly preferred.</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. DOT screening annually.</li> </ul>Pay Range: $22.50 - $26.48 hourly Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Truck Driver- Local Delivery

The Accounts Payable Analyst's duties include processing invoices for payments, past due invoice follow up via internal resources, performing weekly and monthly duties assigned, as well as ad hoc requests and analysis as requested by management. Position Responsibilities may include: <ul> <li>Perform data entry, inquiries, payment processing, and analysis using multiple software solutions and platforms which facilitate electronic processing of invoices: </li> <li>Process and resolve exceptions to meet daily KPIs using the current platforms. </li> <li>Work in the ERP system for Williams Distribution </li> <li>Communicate with Procurement or non-PO Approvers to troubleshoot / facilitate / streamline processing. </li> <li>Knowledge of and efforts made to communicate/enroll vendors in electronic payment methods including ACH/Vcard </li> <li>Communicate to internal/external customers via dedicated e-mailbox inquiry addresses. </li> <li>Enroll vendors in Vendor Portal for invoice inquiries. </li> <li>Communicate with internal and external customers to improve invoice processing and migrate to electronic payments. </li> <li>Resolve payment issues as needed in a timely manner. </li> <li>Communicate with Procurement and Receiving as needed to resolve exceptions. </li> <li>Maintain service standard level of response time to internal and external customers. </li> <li>Work on other Accounts Payable Projects as directed. </li> <li>Use various excel queries to work vendor reconciliations </li> <li>Perform other tasks as assigned </li> </ul>Nature & Scope:<ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult nor complex </li> <li>Explains facts, policies and practices related to job area </li> </ul>Knowledge & Skills:<ul> <li>Proactive and willingness to contribute to process improvements. </li> <li>Effective communication skills both verbal and written </li> <li>Proven organizational and time management skills </li> <li>The ability to multi-task and willingness to learn new skills </li> <li>Proficiency with MS Office Word and Excel </li> <li>High level of attention to detail and accuracy </li> <li>Team oriented person </li> <li>The ability to work effectively in a high growth environment and a rapidly changing organization </li> </ul>Competency: Experience <ul> <li>0 to 2 years of work experience of accounts payable processing experience </li> </ul>Education/Certification:<ul> <li>HS diploma or GED equivalent required. </li> <li>AA/AS Degree preferred. </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations</li> </ul>Reports To: <ul> <li>Supervisor, Accounts Payable </li> </ul>The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Accounts Payable Analyst

The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties.They must possess high quality customer service skills as well. Position Responsibilities may include; Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. Safely load and properly block, brace, and secure the cargo. Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers Follow good housekeeping and safety practices Heavy lifting required Act as the warehouse and/or front counter back up as needed Perform additional duties as needed Nature & Scope: Works within well-defined instructions Uses established procedures and works under supervision to perform assigned tasks Work is closely supervised Knowledge & Skills: Minimum 21 years old Possesses a valid driver's license in the state of employment Has a working knowledge of commercial truck mechanics Has a working knowledge of current Department of Transportation (DOT) regulations Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years Valid driving license with excellent driving record Must pass DOT standards Excellent customer service skills Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed Be timely to work and conscientious of his/her time Ability to operate a forklift Experience: 3+ yrs. driving a commercial vehicle Current Valid Driver License Education/Certification: High school diploma or GED DOT screening annually People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Must be able to perform essential responsibilities with or without reasonable accommodations. The ability to lift and carry items weighing up to 40 lbs or lift lighter items repetitively or perform 2 man lifts for heavier items. The ability to stand or walk for extended periods of time. Reports To: Branch Manager, Warehouse Manager/Coordinator, or HUB Manager The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Driver, Local Delivery

COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries, is a wholesale distributor of equipment, parts, and supplies to industries including Residential and Light Commercial Heating & Air Conditioning, Hospitality and Refrigeration. We are seeking a skilled individual for our Branch Manager role out of our Golden Valley, MN branch to generate top line revenue growth through sale of our products and offerings. This position manages the branch's operations and staff with accountability for sales, customer service, profitability, productivity and growth of market share through utilization of effective sales techniques. Communicates and enforces store goals and policies and ensures compliance with security, sales, safety and record-keeping practices. Maintains accurate records of purchases, sales, and requisitions and reviews store reports. Why work with us? <ul> <li>Benefits are effective on day one for all full-time direct hires</li> <li> Training programs are available to help guide team members and develop new skills </li> <li> Growth Opportunities - there is immense opportunities to grow your career </li> <li> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. </li> </ul>Responsibilities may include: <ul> <li>Manage and oversee the day-to-day operations of the branch including staffing and ensure that the assigned duties of all personnel are completed on a daily basis in a timely manner. Review and approve hours worked and PTO using Kronos.</li> </ul> <ul> <li> Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM. </li> <li> Effectively coach, counsel, train and develop all employees. Drive and implement continuous improvement processes. </li> <li> Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing, and follow up quickly on rejections. </li> <li> Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. </li> <li> Stay current with cycle counts and keep dead stock at a minimum. </li> <li> Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. </li> <li> Review P&L; hold safety meetings, security reports and maintain facility. </li> <li> Develop plans for increased branch profitability/productivity and drive continuous improvement processes. </li> <li> Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Develop employees' performance and skills with proper training and guidance and assist them at reaching their full potential. </li> <li> Ensure all staff timely and successfully completes all required training programs. </li> <li> Ensure all employees follow Mincron procedures. </li> <li> Conduct mid-year and annual performance appraisals for all direct reports. </li> <li> Provide Regional Operations Manager (ROM) any requested branch specific information and provide vital information in a timely manner. </li> <li> Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. </li> <li> Ensure all company policies and procedures are communicated, followed and maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment, </li> <li> Proactively maintain branch staffing including working with the corporate recruiting team to add/replace staff as required. </li> <li> Maintain a 93%, or higher, audit score </li> <li> Be available outside regular working hours in case of emergencies within the branch as required </li> <li> Perform other duties as assigned. </li> </ul>Knowledge & Skills: <ul> <li> Knowledge of warehouse/inventory management </li> <li> P&L understanding </li> <li> HVAC knowledge strongly preferred; or ability to quickly learn HVAC products/parts </li> <li> Proven customer service experience with high level of customer satisfaction </li> <li> Proven leadership, coaching / mentoring and team-oriented mindset along with effective delegation of duties. </li> <li> Effective verbal and written communication skills and interpersonal skills </li> <li> Strong organizational and time management skills </li> <li> High level of attention to detail and compliance oriented. </li> <li> Excellent problem-solving skills, with ability to apply sound judgment </li> <li> Working knowledge of MS Office Suite (Excel, Outlook, Word and PowerPoint) </li> <li> Ability to build and maintain positive relationships with customers, vendors, and employees </li> <li> Experience leading a team of employees towards a common goal </li> <li> Ability to apply good judgement and decision making skills including strong work ethics and integrity </li> </ul>Experience: <ul> <li> 3 plus years in a leadership/supervisory role </li> <li> 3 - 5 years of store / branch management experience </li> <li> Experience in HVAC wholesale industry strongly preferred </li> </ul>Education: <ul> <li> High School diploma or GED equivalent. </li> <li> College degree strongly preferred. </li> </ul>Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #LIKW1

BRANCH MANAGER - STEVENS EQUIPMENT SUPPLY

Williams Distributing, a member of Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Counter Sales Associate. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Continuously increase sales while increasing overall customer satisfaction. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products, and services. May include: <ul> <li> Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. </li> <li> Support branch sales including the new business component by through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions Conduct outbound calls of existing and lost customer accounts. </li> <li> Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products. </li> <li> Provide excellent customer service including product/order information, sales, warranties and returns. </li> <li> Recommend alternate products based on cost, availability or specifications as needed. </li> <li> Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed Coordinate with manufacturing, sales, distribution and vendors regarding shipments. </li> <li> Generate new and repeat sales by providing product and technical information in a timely manner. </li> <li> Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. </li> <li> Provide accurate information regarding availability of in-stock items Conduct cycle counts as required Replenish the show room stock as needed. </li> <li> Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies Coordinate problem resolution with appropriate departments. </li> <li> Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe. </li> <li> Maintain records and prepare reports on sales activities. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand knowledge of HVAC products and keep current with latest trends within the industry </li> <li> Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. </li> <li> Perform additional projects as assigned </li> </ul> Knowledge & Skills: <ul> <li> Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders. </li> <li> Effective organizational skills and time management skills including ability to prioritize and multi-task. </li> <li> High level of attention to detail and accuracy and compliance oriented. </li> <li> Ability to establish positive working relationships with internal and external customers and employees. </li> <li> Ability to apply good judgement and strong work ethics and integrity on the job and results driven. </li> <li> Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner. </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> </ul> Experience: <ul> <li> 1 - 3 years of progressive customer service experience </li> </ul> Education: <ul> <li> High School diploma or GED equivalent, some college preferred. </li> <li> HVAC training a plus </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> <li> May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20% </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities

Counter Sales Associate

May include: &bull; Identify and prioritize business opportunities through Voice of Customer and market share analysis. &bull; Manage product life cycles by establishing a short and long range vision for products. &bull; Develop product specifications to meet voice of customer needs for markets. &bull; Effectively communicate product development priorities and product/project progress. &bull; Evaluate and escalate risks in projects/products to supervisor and senior management when appropriate. &bull; Monitor competitive activities/products and provide continuous gap analysis in products/services. &bull; Know and understand regulatory requirements for products. &bull; Contribute to the development of product forecasts. &bull; Evaluate and recommend product inventory levels. &bull; Subject matter export on all regulatory inquires and requirements for products, including ASTM, Environmental, international regulations, etc &bull; Annual updates of Marketing Documents, Website and Literature. &bull; Assist in the development of new products based on customer feedback. &bull; Identifies and implements product presentation Improvements. &bull; Establish price to market through margin analysis and competitive positions. Aid in quotation process. &bull; Provide sales support for product benefits and features internally and externally (Product/Dealer Meetings) Nature and Scope: Manages cross-functional projects within knowledge area. Knowledge and Skills: &bull; Ability to work in a fast paced team environment. &bull; Ability to speak in public. &bull; Ability to develop effective communication pieces such as (presentations, written memos, etc.). &bull; Ability to manage cross-functional personnel. &bull; Ability to apply business and financial methods. &bull; Ability to negotiate. &bull; Intermediate knowledge of HVAC technology and components. &bull; Knowledge of durable goods manufacturing processes. &bull; Applies quality problem solving techniques (root cause analysis). &bull; Applies Voice of Customer to the product cycle Experience: 5+ years experience Education: Bachelor's degree in Engineering, Math, Physics or the applied sciences. MBA a plus. People Management: No Physical Requirements / Working Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Reports to: Director, Product Marketing

PRODUCT MANAGER 2

The Product Manager develops, implements, and manages product marketing activities to provide optimum sales and profits for the Goodman brand. The Product Manager determines short and long-term strategies and tactics for product marketing. Evaluates the effectiveness of programs and concepts. May include: <ul> <li>Identify business opportunities through Voice of Customer and market share analysis. </li> <li>Develop business cases for the development of new products, including recommending product positioning and pricing strategy to produce the lowest cost products, and attain the highest possible margins and long-term market share. </li> <li>Develop product specifications to meet the voice of customer needs for markets </li> <li>Evaluate and escalate risks in projects/products to supervisor and senior management when appropriate. </li> <li>Monitor competitive activities/products and provide continuous gap analysis in products/services. </li> <li>Apply knowledge of regulatory requirements for products. </li> <li>Establish price to market through margin analysis and competitive positions. </li> <li>Provide sales support for product benefits and features internally and externally (Product/Dealer Meetings) </li> <li>Participate in additional projects to support ongoing business needs and process improvements </li> </ul>Nature & Scope:<ul> <li>Possesses a broad theoretical job knowledge typically obtained through advanced education </li> <li>Has no discretion to deviate from established procedures by performing structured work assignments </li> <li>Work is closely supervised </li> <li>Problems faced are not typically difficult or complex </li> <li>Explains facts, policies, and practices related to the job area </li> </ul>Knowledge & Skills:<ul> <li>Ability to work in a fast-paced team environment. </li> <li>Effective communication skills - verbal, written, and public speaking. </li> <li>Ability to develop and deliver effective communication pieces such as (presentations, written memos, etc.). </li> <li>Ability to apply business and financial methods. </li> <li>Ability to build relationships with and influence stakeholders. </li> <li>Understands manufacturing principles. </li> <li>Understands quality problem-solving techniques (root cause analysis). </li> <li>Effective organizational and time management skills. </li> <li>Participates in Voice of Customer sessions. </li> <li>Ability to apply good judgment, strong work ethic, and integrity on the job. </li> </ul>Competencies: Experience:<ul> <li>0-5 years of experience in product management </li> </ul>Education/Certification:<ul> <li>Bachelor's degree. Preference would be in the Sciences </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul>Reports To: <ul> <li>DIRECTOR, PRODUCT MARKETING </li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Product Manager, Level 1

The Inside Territory Sales Manager actively engages with COD House Accounts to grow sales and build a higher degree of customer loyalty. Increases sales of HVAC products to smaller accounts including commercial accounts for prospective and established customers. Is responsible for meeting established targets and quotas. This role requires one that is results driven and has a passion for sales. Position Responsibilities may include; <ul> <li>Plan, organize, maintain, develop and grow a volume driven and profitable base of ~50 Inside Sales Key Accounts.</li> <li>The ISR will nurture and develop these Key Accounts to the point where the account's sales volume, rate of growth, and interest in partnership warrants graduating the account to an outside Territory Sales Manager.</li> <li>When an ISR successfully graduates accounts to TSMs, the ISR will backfill those Inside Sales Key Accounts from the region's House Account list.</li> <li>The ISR will coordinate with their ASM to confirm which accounts are ready for graduation to TSMs. The ASM will facilitate the account transfer and select the TSM to manage the graduated account.</li> <li>Maintain and improve sales revenue and gross margin. </li> <li>Effectively recruit new dealers; train, support, and develop their business. </li> <li>Develop proposals for presentation to prospective customers. </li> <li>Maintain customer relationships with customer decision makers & support personnel through proactive communication. </li> <li>Directly manage all aspects of ISR Key Account customer base. </li> <li>Update and maintain customer and sales information in CRM. </li> <li>Establish and maintain collaborative relationships with the corporate office staff as well as the field sales organization. </li> <li>Obtain and provide local market intelligence and feedback to the Sales Manager. </li> <li>Develop annual business plan in conjunction with the Manager, which details activities to follow during the fiscal year and will focus the Sales Associate on meeting or exceeding sales quotas. </li> <li>Responsible for all sales activities, from lead generation through close in an assigned territory. </li> <li>Perform additional projects/duties to support ongoing business needs.</li> </ul>Nature & Scope:<ul> <li>Works within well-defined instructions</li> <li>Uses established procedures and works under supervision to perform assigned tasks </li> <li>Work is closely supervised</li> </ul>Knowledge & Skills:<ul> <li>HVAC knowledge preferred </li> <li>Knowledge of advertising and sales promotion techniques </li> <li>Strong abilities to educate and influence partners on HVAC products and programs </li> <li>Possess excellent verbal & written communication and presentation skills </li> <li>Analytical skills to forecast channel sales and results </li> <li>Proven record of achieving planned quota </li> <li>Proficient in MS Office - Word, Excel, and Power Point </li> <li>Ability to establish positive working relationships with internal and external customers and employees </li> <li>Ability to apply good judgement and strong work ethics and integrity on the job and results driven </li> <li>Visibility requires maintaining a professional appearance and providing a positive company image to the public </li> <li>Self-disciplined individual, who is able to manage a territory from a home-office base </li> <li>Work requires willingness to work a flexible schedule and occasional overnight travel </li> </ul>Experience:<ul> <li>3+ years sales experience </li> <li>HVAC experience preferred </li> </ul>Education/Certification:<ul> <li>High School Diploma or Equivalent </li> </ul>People Management: No Physical Requirements / Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Reports To:<ul> <li>Manager, Regional Sales</li> </ul> The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.